Describe the Collaboration Benefits and Capabilities of Microsoft 365 – Describe the Collaborative Solutions of Microsoft 365

Describe the Collaboration Benefits and Capabilities of Microsoft 365

In Chapter 3, Describe the Productivity Solutions of Microsoft 365, you explored the different platforms that allow collaboration between coworkers and increase their productivity, including the following:

• Exchange Online and Outlook, providing email communication, calendar, contacts, and task management

• SharePoint Online and OneDrive for Business, providing a single data repository in which members can store, share, and edit files, data, and news

In addition, there are other Microsoft 365 services that present collaborative and teamwork features, all improving team productivity. These apps and services may either work on top of the core Microsoft 365 technologies, such as SharePoint Online or Teams, or complement collaboration by providing different functions.

In this section, you will explore the other collaboration products within the Microsoft 365 suite. The MS-900 exam will contain scenarios where you need to identify the correct service to meet an organization’s needs.

Table 4.1 provides a list of additional Microsoft 365 services along with brief descriptions:

Service	Description
Delve	Manage your Microsoft 365 profile and discover personal insights and
	relevant data based on who you work with and what you work on.
Forms	This helps you build simple surveys, quizzes, and polls and easily share
	them with others to see the results in real time.
OneNote	This is a digital notebook for capturing and organizing notes across
	all devices.
Power Apps	This helps you build and publish modules, rich forms, and web apps
	with various data sources with little to no code.
Power Automate	This helps you seamlessly integrate apps and services to automate
(formerly	time-consuming and repetitive tasks.
Microsoft Flow)
Power BI	This helps you create coherent, interactive, and engaging dashboards
	from various data sources and easily share insights.
Power Virtual Agent	This is used to build and publish no-code chatbots to address routine
	questions at scale.
Stream	This is a secure workplace video platform for managing video content
	such as recorded training, announcements, or meetings and sharing
	them within the organization.
Sway	This is a digital storytelling platform for creating and sharing interactive
	reports, presentations, and personal stories.
Viva	This is a Microsoft employee experience platform suite with seven
	products comprising Connections, Engage, Goals, Insights, Learning,
	Sales, and Topics.
Whiteboard	This is a freeform canvas to ideate and collaborate, designed for pen,
	touch, and keyboard.
Viva Engage	This is an enterprise social network platform with which to connect with
	coworkers and classmates, share information, and organize projects.
	Viva Engage is a rebranding and evolution of the Yammer product—
	and the administration role for it is still called Yammer Administrator
	(for the time being).

Table 4.1 – Microsoft 365 services

Each of these services is designed to seamlessly integrate with the Microsoft 365 platform. They can operate individually or be integrated into SharePoint Online, Teams, or both to help with collaboration and productivity.

Familiarity with terminology

Make sure that you are familiar with each app and the productivity features they provide. Many apps have been rebranded, so you should be aware of both the old and new names.

However, there are additional apps and services native to Microsoft 365 that come with the core services and offer more features—services such as Stream and Viva Engage (formerly Yammer). You’ll need to know about these different services so that you can address any other collaboration needs within your organization and pass the MS-900 exam.